Testimonials
SEE WHAT JH BERTRAND’S CUSTOMERS ARE SAYING
(We don’t publish full names or give other confidential information for privacy and competitive reasons).
DAN E, EXECUTIVE PROJECT MANAGER, CLINICAL SUPPLIES COMPANY…
“Dear Beth,
I cannot thank you enough for all your hard work and diligence to get these labels to us so quickly. This really means a lot and will help in the release process! Please, PLEASE, PLEASE share with all the Folks how appreciative we are and how important this project was to us. You, Jeff and the JH Bertrand Team are a wonderful group to work with and a huge asset to us. Our ability to succeed on this project would not have been possible without JHB!! Why anyone would go to any other Vendor is beyond me ! ! ! Thanks again for taking such great care of us! Once we get these kits labeled and released, I say we all celebrate with some Champagne to toast the success of this project for our friends in France!!! MY TREAT ! ! !
“ROAD TRIP TO BUFFALO ! ! ! ! “
DEBBIE P, BUSINESS OWNER RESELLING TO A COSMETIC COMPANY….
“I did want to say one thing-Everyone at JH Bertrand are the best people to work with- of course you are at the top of my list. You made “selling” something I did not have enough knowledge about like a day in the park. The operation at JH Bertrand is a class act- detailed quotes, quick responses, specific delivery schedule, shipping confirmations and samples to the sales person!!! You can’t get better than that.”
ANN H, INSIDE SALES REP AT A COMMERCIAL PRINTER….
“Dear Beth,
You always amaze me how fast you get things done. I TRULY appreciate the quick response!
This should be fine for now, no need for a formal quote at this time.
You are the GREATEST!
Thanks so much!”
JOHN W, ENGINEER AT MAJOR AG CHEMICAL MANUFACTURER…
“Jeff, I’d like to personally thank you again on your quick response to coming out to our plant to verify that your labels were not defective. I like that very much in the vendors that deal with and to be quite honest with you, do not see that type of attitude with a lot of my other vendors. We did indeed have a bad sensor, and after it was repaired, I have had no issues running the “faulty” labels. Again, thanks for your responsiveness and I am looking forward to doing business with you in the future.”
LISA L, PRINTING BROKER RESELLING TO FERTILIZER MANUFACTURER…
“Dear Jeff,
I wanted to take a moment to tell you how much I appreciate the “partnership” we have formed with J.H. Bertrand. Over two years ago when I first quoted my labels, you were not the least expensive, but the level of customer service I received was outstanding and I knew my labels would be in great hands. We simply could not be happier with the label quality, turnaround, or pricing and the customer service is just second to none.
I would highly recommend JH Bertrand to any company looking to do business with you. The JHB team simply cannot be beat. I continue to be extremely pleased, which is why we now produce 12 different labels with you. This is my 26th year in the printing industry and the first time I’ve ever worked with such a cohesive team offering outstanding service with such superior quality. As a distributor, I’ve worked with literally hundreds of vendors. JHB never ceases to amaze me!
Your team is to be commended for their consistent efforts. Jennifer Thomas simply offers me the best customer service and her response time is more than I can ask for. She is always so friendly and extremely knowledgeable. The rest of your team from Ann Chimera to Beth Donhauser, to the people in your plants and your pre-press team are greatly appreciated for time and again making me look so great!
Bravo! Keep up the great work and thanks so very much! You certainly have so much to be proud of! Here’s to many more years working together!”
MIKE R, DISTRIBUTOR RESELLING TO A CHEMICAL MANUFACTURER…
“Before we get to that, I want to respond to your inquiry about the possibility of producing more of the fold out labels. I can’t say with any certainty that there will be another order coming within the next few months. What I can say with certainly is that our customer was absolutely thrilled with the job you did and has assured us that any future orders and new opportunities for the same type of application would come to us. And…if it comes to us it will be coming to you. The support you provided me was exceptional!”
LOU S, EXECUTIVE AT SMALL PHARMACEUTICAL MANUFACTURER…
“Thanks to you and your company for helping to always make things easier (and competitive). Because we are a small company, I wear many hats here. I don’t get a “department” whose job it is to by rebate coupons!! I just have to put it on my list. When a nice company like yours goes out of their way to make things easier, it really means a lot to me in the course of a busy day. Thanks again”